Saturday, April 18, 2026

Message from McDonald's USA

 
Hi Caroline,

Thank you for taking the time to contact McDonald's Customer Service Center. I apologize for the slow service you received.

Customer Care has immediately shared the information provided with the Restaurant Leaders, as they are best suited to review and address your concern.

We appreciate the time you took to share your experience with us. We hope to have the opportunity of serving you soon under the Golden Arches.
 
Sincerely,
Roxame Joy
McDonald’s Customer Care
 
Case Number: 36096899
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